Terms & Conditions
Effective Date: 6th February 2025
Welcome to mysticpalette.art
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using mysticpalette.art (the “Website”) operated by mysticpalette.art (“we”, “our”, “us”).
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you may not access the Website.
Intellectual Property
All content, features, and functionality on the Website, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, are the property of mysticpalette.art or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any of these materials without prior written consent from us.
User Responsibilities
You must be at least 18 years old to use the Website or any services provided.You agree to use the Website for lawful purposes only and not to engage in any activity that may damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website.You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which can be found [insert link to Privacy Policy]. By using the Website, you consent to our Privacy Policy, which outlines the types of data we collect and how we use, store, and protect that data.
Acceptable Use
You agree not to post or upload any content that is illegal, defamatory, obscene, offensive, or infringes upon the rights of others.
You are prohibited from using the Website to distribute viruses, malware, or other harmful software.
Transactions and Payments
Payment Methods: We accept payments through [list payment methods, e.g., credit cards, PayPal, etc.]. All payments are processed securely using industry-standard encryption protocols.
Pricing: All prices on the Website are in INR and are subject to change without notice. Shipping fees, taxes, and other additional charges may apply and will be disclosed during checkout.
Order Confirmation: After placing an order, you will receive an order confirmation email. Please review all details carefully. This confirmation does not constitute an acceptance of the order. We reserve the right to cancel or refuse any order, including after order confirmation, for reasons such as product availability, errors in pricing or product description, or fraud detection.
Billing Information: You agree to provide accurate and complete billing information, including your name, address, and payment details. You agree to promptly update your billing information if any changes occur.
Refund, Cancellation, and Rescheduling Policy:
Due to the personalized nature of all our classes, we do not offer refunds for reservations. However, if you cancel at least 48 hours in advance, your payment will be converted into store credit, which can be used for a future class within 30 days.
To cancel, please email us at *REACH-US@MYSTICPALETTE.ART* or call *+91 91103 53840*.
Note: In the event of unforeseen circumstances beyond our control, we may need to transition to an outdoor event, a virtual session, or reschedule the class.
Subscription Services: For subscription-based services, users may cancel their subscription at any time through their account settings or by contacting customer support. Refunds will be handled in accordance with our refund policy for subscriptions.
Currency and Taxes: All transactions are processed in INR. Taxes, duties, and customs charges may apply depending on the location of the user. You are responsible for these additional charges.
Third-Party Links
The Website may contain links to third-party websites that are not owned or controlled by mysticpalette.art. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and conditions of any third-party website you visit.
Limitation of Liability
To the fullest extent permitted by applicable law, mysticpalette.art will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profit, data, or goodwill, arising out of or in connection with the use of the Website.
Indemnification
You agree to indemnify and hold harmless mysticpalette.art, its officers, directors, employees, and agents, from any claims, damages, obligations, losses, liabilities, or expenses (including but not limited to attorney’s fees) arising from your use of the Website, your violation of these Terms, or your infringement of any rights of another party.
Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review these Terms periodically.
Governing Law
These Terms will be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
Dispute Resolution
In the event of a dispute, we encourage you to first contact us directly to attempt to resolve the issue. If we cannot reach a resolution, the dispute will be settled through [arbitration, mediation, etc.] in Hyderabad, India.
Termination
We reserve the right to suspend or terminate your access to the Website at our discretion, with or without notice, for violation of these Terms or for any other reason.
International Users
If you are accessing the Website from outside India, you are responsible for compliance with local laws and regulations, including data protection and privacy laws, applicable in your jurisdiction.
Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect.
Contact Us
If you have any questions about these Terms, please contact us at:
Email: REACH-US@MYSTICPALETTE.ART
Phone: +91 91103 53840
Last Updated: May 7, 2026
Welcome to Mystic Palette Art Studio! These terms and conditions govern your use of our website, booking of workshops and classes, and participation in all services offered at our Kokapet, Hyderabad location. By accessing our services, you agree to comply with these comprehensive terms and conditions.
Terms and Conditions : Acceptance and Agreement
By booking any workshop, class, or event with Mystic Palette, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part, please do not use our services.
Services Offered Under Terms and Conditions
Mystic Palette provides the following services as per our terms and conditions:
Painting Workshops: 2-hour creative sessions with various themes
Art Classes: 8-week structured programs for kids and adults
Summer Camps: 4-week intensive programs during school holidays
Private Events: Birthday parties, corporate events, customized celebrations
Mobile Painting Parties: On-location art events across Hyderabad
Booking and Registration Terms
Our booking terms and conditions require:
Workshop Bookings
- Advance booking recommended (walk-ins subject to availability)
- Full payment required to confirm reservation
- Bookings via phone (+91 9110353840), WhatsApp, website, or in-person
- Confirmation sent via email or SMS within 24 hours
Class Enrollments
- 8-week term commitment (₹3,000 for complete package)
- Payment due before first class
- Limited seats – first-come, first-served basis
- Trial class available upon request
Private Event Bookings
- Minimum 2 weeks advance booking (4 weeks for peak dates)
- 30% deposit required to secure date
- Balance payment due on event day
- Final guest count required 48 hours before event
Payment Terms and Conditions
UPI payments (Google Pay, PhonePe, Paytm)
Cash payments at studio
Bank transfers (NEFT/IMPS)- Card payments via secure gateway
All prices are in Indian Rupees (INR) and include applicable taxes.
Cancellation and Refund Policy Terms
Our cancellation terms and conditions are as follows:
Customer Cancellations
- 7+ days before: 100% refund or credit toward future booking
- 3-6 days before: 50% refund or full credit
- 0-48 hours before: No refund (can reschedule once subject to availability)
- No-show: No refund, no rescheduling
Mystic Palette Cancellations
If we cancel a session:
- Full refund within 7 business days, OR
- Reschedule to alternative date at your convenience, OR
- Credit toward any future workshop/class
Weather/Emergency Cancellations
In case of extreme weather or emergencies, we will contact you within 24 hours to reschedule. Full refund available if rescheduling is not possible.
Age Requirements and Restrictions
Per our terms and conditions:
- Kids Classes: Ages 5-12 years
- Teen Workshops: Ages 13-17 years
- Adult Sessions: Ages 18+ years
- Private Events: Minimum age 5 (with parental supervision for minors)
- Parental Presence: Required for children under 8 during workshops
Health, Safety and Liability Terms
Safety terms and conditions participants must follow:
- Disclose any allergies or medical conditions during booking
- Follow instructor safety guidelines for tools and materials
- Report any injuries or incidents immediately
- Parents/guardians responsible for minor participants’ safety
- Studio not liable for injuries from failure to follow instructions
- Personal belongings are participant’s responsibility
We maintain liability insurance covering studio operations. Learn more about art studio safety at Art Safety Information.
Intellectual Property and Copyright
Our intellectual property terms and conditions:
Student Artwork
- All artwork created belongs to the student/participant
- We may photograph artwork for promotional use (with permission)
- Students grant us right to display photos on website/social media (opt-out available)
Our Content
- Website content, logos, designs are Mystic Palette property
- Reproduction without written permission is prohibited
- Workshop curriculum and teaching methods are proprietary
Photography and Social Media Policy
Photography terms and conditions:
- We may photograph/video workshops for promotional purposes
- Opt-out option available during booking process
- Parents must provide consent for minor children’s photos
- Participants may take personal photos (respect others’ privacy)
- Tag us @mysticpalettestudio when sharing on social media!
Code of Conduct
Behavioral terms and conditions all participants must follow:
Respect instructors and fellow participants- Arrive on time (late arrivals may miss instruction)
- Follow studio rules and safety guidelines
- No smoking, alcohol, or illegal substances on premises
- Keep studio clean and organized
- Respect others’ creative process and artwork
Disruptive behavior will result in removal without refund
Modifications to Services and Terms
Mystic Palette reserves the right to:
- Change workshop themes, schedules, or prices with notice
- Substitute instructors when necessary
- Modify class curriculum to improve quality
- Update these terms and conditions (notification via email)
- Refuse service to anyone violating these terms
Force Majeure
We are not liable for failure to perform due to circumstances beyond our control including natural disasters, pandemics, government restrictions, or other emergencies.
Dispute Resolution and Governing Law
These terms and conditions are governed by Indian law. Any disputes will be resolved through:
- Good-faith discussion and negotiation
- Mediation (if negotiation fails)
- Jurisdiction of Hyderabad courts (if mediation fails)
Severability
If any provision of these terms and conditions is found invalid, the remaining provisions remain in full effect.
Contact for Terms and Conditions Questions
For clarification on any terms and conditions:
Mystic Palette Art Studio
Email: reach-us@mysticpalette.art
Phone: +91 9110353840
Address: 3rd Floor, Unit 312, Raichandani Business Bay
Kokapet, Hyderabad, Telangana 500075
Business Hours: Monday-Sunday, 11 AM – 8 PM (Closed Tuesdays)
Related Legal Pages
Read our Privacy Policy
View Shipping & Returns Policy
Browse Our Workshops
Contact Us
Thank you for choosing Mystic Palette! We’re committed to providing clear, fair terms for all our valued participants.